Looking for answers? Our Art Bathroom's bathroom and kitchen FAQs covers everything from ordering and delivery to product selection and warranties. Whether you're renovating or upgrading, this page helps you make confident decisions.
We’ve designed this guide to be clear and practical. It answers the most common questions our customers ask when visiting our showroom or shopping online. If you still need help, our team is always available to assist.
Ordering & Products
You can place an order online through our website or visit our showroom to speak with our team. If you need assistance selecting products, our experienced staff can help you choose the right options for your bathroom or kitchen project.
Yes. We welcome customers to visit our showroom to view our products, explore different styles, and receive expert advice from our team.
Yes. Our team can assist with product selection, layouts, and choosing fixtures that suit your style, budget, and renovation requirements.
In many cases, yes, our range is suitable for both new builds and bathroom renovations, including residential and commercial projects. However, please confirm with us and your tradesperson.
Our team can help you coordinate your bathroom or kitchen selections, including tapware, basins, baths, showers, vanities, toilets, mirrors, and accessories. For plumbing compatibility please check with your tradesperson.
Delivery & Shipping
Yes, Art Bathrooms offers delivery options for bathroom and kitchen products. Delivery availability, timeframes, and costs may vary depending on your location and order size.
Delivery timeframes depend on product availability, supplier lead times, and your delivery location. Our team will provide estimated timeframes when processing your order.
Where tracking is available, we will provide the relevant delivery information once your order has been dispatched.
Please contact our team as soon as possible if your order arrives damaged. We will work with you to assess the issue and arrange the appropriate solution.
Returns & Exchanges
Returns and exchanges are subject to our store policy. Please contact our team before returning any items so we can assist you through the process.
Change-of-mind returns may be available depending on the product condition and store policy. Items must generally be unused, unopened, and in original packaging.
If you receive an incorrect item, please contact us promptly and our team will help resolve the issue.
Product Information
Yes. All of our products include manufacturer warranties. Warranty periods and coverage vary depending on the product and brand.
Many brands offer replacement parts and components. Contact our team with your product details and we can assist where possible.
Care instructions vary by product material and finish. We recommend following manufacturer guidelines and using suitable cleaning products to maintain your items.
Trade & Commercial Customers
Yes. We work with trade professionals, builders, designers, and renovators to supply quality bathroom and kitchen products.
Yes, we offer trade discounts; prices vary depending on the product, quantity, etc. Contact us for pricing.
Yes, we offer trade accounts. Apply for an account HERE
For larger projects or trade requirements, please contact our team to discuss your needs.